Matsuura Service - accept no imitation

Scheduled Maintenance is Preventative Maintenance!

It sounds like a cliché, but we all know it to be true.

How many of us would ignore the service lights & intervals on our car until something gave out & broke?

So why would you ignore the service intervals on your Matsuura machine tools? If your car breaks down, you can get a taxi, or a hire car - what happens if your pivotal production machine fails at a vital moment due to lack of service attention?

Entering into a Scheduled Maintenance agreement with Matsuura is the very best way to not only save your company money in the long run, but also to extend the life expectancy & productivity of your machine.

As some of you will be aware, pre-owned Matsuura machines on the UK Market are a rare find & always command superior residual values when they do become available - especially if those machines have a full Matsuura Service History.

This rarity & high residual value is testimony to our products inherently high build quality & the fact that they are designed to give long service when regularly maintained by Matsuura trained Service Personnel - using certified & traceable Matsuura OEM spares & consumables.

Matsuura UK is the spares holding centre for all customers in the European Union & we carry in excess of £2 million of OEM spares stock. This enables us to respond to urgent spares request within the day, often despatching required spares & consumables the same day.

The same ethos & investment in frontline customer spares applies to our UK Spindle stock. Replacement Matsuura Spindles, hand-built in the UK in our Class 1000 Spindle facility by Matsuura qualified engineers can be despatched to anywhere in Europe same day – should the need arise. All Spindles built in the UK are done so to exacting specifications & tolerances utilising only approved, certified & traceable OEM components.

These components, like our OEM Matsuura spares, are not available from any other UK outlet, supplier or independent service contractor.

As with all our UK departments, Matsuura's Service Department never uses third party subcontractors for any aspect of their duties.

Led by UK Service Manager Lawrence Berns, his department is staffed by

* 12 frontline Service Engineers

* 3 Installation Engineers

* 2 Telephone Technical Support Engineers

* 1 Showroom Engineer

* 3 Administration Staff .

Matsuura guarantee a Service response visit within 24 hours.                                                                                                 

Matsuura UK also carry  substantial stocks of offline pallets -

allowing you to cost effectively increase the capacity of your machine & decrease set up times for your production.

Please click the following link for more info: http://www.matsuura.co.uk/news?action=view&newsID=180

For more information regarding any of the above, please call 01530 511400 or alternatively email service@matsuura.co.uk