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Unscheduled Maintenance

So, either you have put off your machine servicing & now somethings broken, or a problem has arisen in between your Scheduled Maintenance visits. No worries, as a Matsuura machine user we will endeavour to take this opportunity to show you how good we are at putting things right.

 

 

 

Entering into a Scheduled Maintenance agreement with Matsuura is the very best way to not only save your company money in the long run, but also to extend the life expectancy & productivity of your machine.

 

 

 

As most of you will be aware, pre-owned Matsuura machines on the UK Market are a rare find & always command superior residual values when they do become available. This rarity & high residual value is testimony to our products inherent build quality & the fact that they are designed to give long service when regularly maintained by Matsuura trained Service Personnel.

Matsuura's Service Department never uses third part subcontractors for any aspect of their duties. Led by UK Service Manager Lawrence Berns, his department is staffed by 12 frontline Service Engineers, 3 Installation Engineers, 2 Telephone Technical Support Engineers, 1 Showroom Engineer, 2 Administration Staff & a Deputy Manager.

Matsuura guarantee a Service response visit within 24 hours of logging your call, if not before. Out of hours & weekend cover available by prior arrangement.

For more information about Scheduled Maintenance agreements or Matsuura Service, please call 01530 511400 or alternatively email service@matsuura.co.uk