Matsuura - Pioneers in the development & manufacture of High Speed Spindles & High Accuracy CNC Machine Tools
About Matsuura
Pioneers in the development & manufacture of High Speed Spindles & High Accuracy CNC Machine Tools, Matsuura have been at the forefront of providing Engineering excellence through innovation since 1935.
Recognised as a technology leader in today’s High Speed Machine Tool Market, our prestigious Customer base spans all metal cutting industries where quality, reliability, service & long-term Business to Business partnership are key requirements. Our customers demand & receive high speed, high accuracy & reliability from our products along with technical, applications service support that is second to none.
Matsuura Machinery PLC is a wholly owned subsidiary of Matsuura Machinery Corporation (Japan), & as a Group we are one of the most financially stable Machine Tool engineering solution suppliers in the World today. Adding to this Global stability is our business ethos of constantly reinvesting in our worldwide facilities & personnel, investing in long-term partnership & offering full manufacturing solutions to our customers. As a family owned concern since the company’s inception, promoting customer partnership & business integrity has always been at the core of Matsuura’s global strategy.
Our UK Facility has 69 full time employees, more than two thirds of which are engaged in frontline pre & post sales engineering support.
Matsuura’s Service Department is staffed by some of the most talented & knowledgeable Engineers in the business, all constantly receiving updated training & product updates from our parent company. Trained to an impeccable standard, our Engineers have full working & technical knowledge across our whole product range – including Distributed Products. Our service response is usually within 24 hours of logging a customer call & we not only strive to achieve that high level of service, we also invest substantially every year to maintain & improve our response. Out of hours service & telephone support is also available by prior arrangement.
Working closely with our Service Department is our impressive Spares Department & Storage Facility. Possessing bonded warehouse status, our automated stores facility carries over 20,000 different lines of spares for our customer base Europe wide.
Contained within our Leicestershire facility is a 4,000m2 air-conditioned showroom, with a vast array of machines always on show & under power. Visitors at short notice are always welcome, & can expect to see live machining demonstrations on all available machines, cutting a wide range of components from an equally broad spectrum of materials. Standard cutting demonstrations of components from all major industrial sectors are immediately available, or should you require, your proposed component could be accommodated – (with a little notice).
Unique for any UK Machine Tool solutions supplier is our Class 1000 Clean Room Spindle Facility, for new Matsuura Spindle Build & Customer Spindle refurbishment, staffed by highly experienced UK Engineers, fully trained in Japan. At the heart of every Matsuura Machining Centre is a Hi-Tech Spindle, designed & manufactured only by Matsuura. This state of the art Spindle facility services our customers Europe wide. Pioneers of High Speed Spindles, our history, knowledge & expertise in the field of state of the art Spindles are beyond doubt – as is the reliability & durability of our Spindles. However, should you be unfortunate enough to experience any problems, you can be assured that UK experts are on hand & will repair or replace your Spindle, usually within 24 hours of receiving your call.
Embedded within our Applications Department is our in house CADCAM Facility, utilising all major CADCAM Software Packages. As an integral component of our pre / post sales service, our CADCAM engineers are tasked to optimising your machining programmes to get the very best out of our Products & maximising your return on investment – including Distributed Products.
To arrange a guided tour of our UK facility please call us on 01530 511400 or email sales@matsuura.co.uk